online roulettePrivacy Policy

This page describes what we collect when you use online roulette and how we keep that data protected. We gather information necessary to operate our platform — account registration details, payment records, identity documents for verification, and game activity logs. We store this data securely and do not share it with third parties except where required by law or to process your deposits and withdrawals.

Our privacy commitment is straightforward: we minimise data collection to what is essential, encrypt all sensitive information, and respond to your data-access requests within standard timeframes. When you engage with our sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables, or slot games, your session activity and betting history are logged solely for account reconciliation, fraud prevention, and regulatory compliance.

We update this policy periodically to reflect changes in our operations or legal requirements. Material updates are communicated to you by email before taking effect. Continued use of online roulette after such notice means you accept the revised policy.

What data we collect when you use online roulette

We at online roulette collect information in three main categories: registration data, transaction data, and activity logs. During account creation, we collect your email address, password, full name, date of birth, and residential address. This information is used to set up your account and comply with know-your-customer (KYC) regulations.

Before your first withdrawal, we require you to submit identity verification documents — a valid national ID, driver's license, or passport, plus proof of address (utility bill, bank statement, or government letter). We collect and store these documents securely for verification purposes only. We do not use them for marketing or any purpose beyond confirming your identity and meeting regulatory requirements.

Transaction data includes every deposit, withdrawal, and payment method you register with us. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we log the payment method, amount, timestamp, and status. This data is essential for account reconciliation and fraud detection.

Activity logs record your sportsbook bets, live-dealer game sessions, and slot plays. We track which leagues (Liga 1, Piala Indonesia, Piala AFF, Champions League) you bet on, which games you play, and your account balance history. These logs are maintained for dispute resolution, regulatory audit, and security monitoring.

Data we collect

  • Registration: email, password, name, date of birth, address
  • Verification: identity documents (ID, driver's licence, passport), proof of address
  • Transactions: deposits, withdrawals, payment methods, timestamps
  • Activity: sportsbook bets, game sessions, balance history, game outcomes
  • Device: IP address, browser type, device model, approximate location

How we use and store your data on online roulette

We at online roulette use your data to operate the platform, process payments, and comply with regulations. Your email is used to send account notifications, password-reset links, and policy updates. Your name and address are used for KYC verification and regulatory reporting. Your transaction history is used to reconcile your account balance and detect fraudulent activity.

We store your data on encrypted servers. Payment information and identity documents are stored offline (not accessible via the internet) after verification is complete. Your password is hashed server-side using industry-standard encryption — we do not store it in plain text. If you forget your password, we send you a secure reset link; we cannot retrieve your original password because we do not keep it.

Our servers are located in secure data centres with multiple layers of access control. Some of our infrastructure may sit outside your jurisdiction, but all data is encrypted in transit and at rest. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Third parties and data sharing on our online roulette platform

We do not share your personal data with third parties for marketing or commercial purposes. We do share data with the following categories of processors only as necessary to operate the platform:

  • Payment partners: We share your name, email, and transaction details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals. These partners have their own privacy policies governing how they handle your data.
  • Game providers: We share your account ID and session information with our live-dealer studios and game providers (for Aviator, Sweet Bonanza, Gates of Olympus, and other games). They use this data only to deliver games and record outcomes.
  • Regulatory authorities: We share account and transaction data with gambling regulators and law-enforcement agencies when required by law. We disclose only what is legally mandated.
  • Fraud-prevention services: We may share limited information with third-party fraud-detection services to identify suspicious activity and protect all users.
Data retention
We retain account data for the lifetime of your account plus 7 years for regulatory purposes. Activity logs are retained for at least 5 years.
International transfer
Your data may be processed outside your country. All transfers are encrypted and protected under our privacy commitments.
Cookies and tracking
We use cookies to maintain your session and remember your preferences. You can disable cookies in your browser; this may affect platform functionality.

Your rights regarding data on online roulette

We at online roulette give you the right to access, correct, and delete your data. You can review all your account information — registration details, transaction history, and activity logs — in your account dashboard at any time. If you spot an error in your personal information, contact our support team and we will correct it.

You have the right to request deletion of your account and all associated data, except where we are legally required to retain it (such as for regulatory audit or fraud investigation). We process deletion requests within a standard timeframe. Closed accounts and deleted data cannot be recovered.

You can opt out of promotional emails by clicking "unsubscribe" on any message. You can also disable optional cookies via your browser settings. Disabling cookies may restrict some platform features (such as remembering your language preference).

Security and data breach protocol on our online roulette service

We employ industry-standard security practices to protect your data from unauthorised access. All data transmitted to and from our online roulette platform is encrypted using TLS (Transport Layer Security). We require strong passwords (at minimum 8 characters, mixed case and numbers) and offer optional two-factor authentication for additional account protection.

If we detect a security breach affecting your data, we notify you by email without undue delay. We cooperate with law enforcement and regulatory authorities as required. We do not pay ransoms in the event of a breach, and we do not negotiate with threat actors.

You are responsible for maintaining the confidentiality of your account password. We recommend using a unique, strong password and enabling two-factor authentication. If you suspect your account has been compromised, contact our support team immediately — we can reset your password and investigate unauthorised activity.

Jurisdiction and policy updates

Our services on online roulette are available only in jurisdictions where online gaming is legally permitted. Your data is subject to the laws of those jurisdictions, not necessarily your home country. We do not knowingly collect data from users in jurisdictions where our services are prohibited.

This privacy policy is effective as of the date shown below. We may update it at any time. Material changes are communicated to all active users by email at least 30 days before taking effect. Your continued use of online roulette after such notice constitutes acceptance of the revised policy.

Related legal pages

Contacting us about privacy

If you have questions about how we handle your data or want to exercise your rights (access, correction, deletion), contact our English-language support team via live chat or email. We respond to data-access requests within the timeframe required by applicable law, typically within 30 days.

We take data privacy seriously and are committed to transparency. This policy reflects our genuine practices — we do not sell your data, we do not use it for purposes beyond what is described here, and we do not retain it longer than necessary. Your trust in online roulette is built on clear, honest communication about how we handle your information.